Resolve escalated customer service issues as a Remote Consumer Advocate with ASI/GE Appliances. Create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. Take ownership in resolving escalated customer concerns and follow up to resolve appliance-related concerns.
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Under general supervision, the Customer Service Representative answers and schedules patient appointments accurately and efficiently. This role requires high-level problem-solving and analytical skills, self-direction, and the ability to multi-task in a fast-paced environment with productivity and accuracy. Responsibilities include reviewing EMRs, conducting insurance verification, handling patient calls, resolving inquiries, and performing other duties as assigned.
We are seeking a professional and customer-focused Bilingual (Spanish and English) Call Center Agent to join our team to manage both inbound and outbound calls for a large telecommunications company. This role requires exceptional communication skills and the ability to provide high-quality support in both English and Spanish.
Account Specialists prevent delinquent accounts from escalating into higher-risk stages, engaging customers early to protect Attainβs portfolio performance and strengthen customer trust. They balance empathetic conversations with firm negotiation, using tools like deferrals, restructures, and repayment schedules, while maintaining records of customer interactions and escalating complex cases when needed.
You will join CIBCβs Chat & Social Media Contact Centre team, playing a key part in supporting the Contact Centre strategic objectives. You will ensure an optimal client experience when using our online and mobile banking channels. You will be responding to customer inquiries, complaints, guidance and trouble shooting.
Seeking a Customer Service Representative to support call center operations by providing exceptional service to clients and government personnel. You will handle inbound and outbound calls, assist with account access issues, and support inspectors with scheduling and profile updates. Strong communication skills and attention to detail are essential.
As a Customer Relationship Specialist, provide an effortless experience to existing policyholders, third parties, and agents regarding insurance questions, inquiries, or concerns. Work with customers by handling inbound telephone calls regarding their policies. Receive ongoing coaching and development to support your career at The Hartford.
You will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. You will respond to inbound calls from existing customers and process service requests.
The Costco Contact Center Representative will respond to inquiries or incoming requests from our credit card customers in a pleasant, courteous, competent and professional manner. Costco contact center representatives may also be responsible for making outbound calls to customers to resolve disputed transactions.
The successful candidate will possess excellent communication and customer service skills and be highly organized. You will provide exceptional customer support, offering empathetic and solution-focused assistance through various channels, handle inquiries, resolve issues efficiently, and ensure a positive experience.